Ver todas vagas

Software Engineer, Backend (Enterprise Applications & Architecture)

The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers. You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale.

What you’ll be doing:

Build new services to meet critical business needs using Golang and React.
Support team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.
Work with engineers, security, designers, product managers and senior leadership to turn product and technical vision into a tangible roadmap every quarter.
Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.
Communicate across the company to technical and non-technical leaders with ease.
Work with teams and teammates across multiple time zones.
Participate in on-call production support rotations.

What we look for in you:

You have at least 3 years of experience in software engineering.
You write high quality, well tested code to meet the needs of your customers.
You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.

Nice to haves: