Virtual Assistant

Key Responsibilities:

• Manage backend administrative tasks related to commercial insurance.
• Communicate with underwriters, follow up on policies, and handle email correspondence.
• Assist with remarketing efforts for insurance policies.
• Follow up with clients on pending payments.
• Answer phone calls, take messages, and screen calls efficiently.
• Handle document signing via DocuSign and manage company email accounts.
• Learn and adapt to internal systems and processes to support insurance operations.

Required Experience and Qualifications:

• Strong organizational skills and attention to detail.
• Ability to learn new systems and processes quickly.
• Excellent communication skills in written and spoken English.
• Reliable, self-motivated, and able to work independently.
• Basic administrative experience is required, preferably in an office or insurance-related setting.

Language Requirements:

• Minimum C1 level English proficiency (spoken and written).

Preferred Skills:

• Prior experience in insurance operations or administrative support.
• Familiarity with commercial insurance processes.
• Experience handling customer service or call screening.

Compensation:

• Salary paid in USD or Local Currency according to your preference.

Additional Details:

• The role is remote, and the selected candidate must have a reliable internet connection.
• Training will be provided to ensure a smooth transition into the role.