Princing Specialist

Summary:   

The Pricing Specialist creates and delivers pricing quotes to partners quickly and with accuracy. The Pricing Specialist is responsible for being resourceful, detail-oriented, and maintaining up to date information from suppliers in order to provide the best partner experience during the pre-sales process. Pricing Specialists may be assigned to general supplier pricing or to a carrier or cable specialization. 

Responsabilidades:

Essential Job Duties:   

• Submit quote into supplier system/process, track actions, and follow up until quotes are delivered 
• Quickly provide responses, updates, and quotes within SLA 
• Provide supplier recommendations upon partner request 
• Submit and track deal registration 
• Review and update quote record in CRM tool 
• Provide contract upon partner request 
• Manage all quote opportunities assigned  
• Communicate complex information to partner in an easy-to-understand way 
• Effectively make educated recommendations to partners based on knowledge gained from supplier and team trainings 
• Maintain effective working relationships with sales teams in-region, and attend sales calls when needed 
• Carrier pricing specialist will quote AT&T/ACC, Verizon, Lumen, Mobility 
• Cable pricing specialist will quote all cable suppliers, working within the CableFinder tool (coax/fiber) 
• General supplier pricing specialists (non-carrier, non-cable) will quote all other suppliers 
• Act as backup support for other team members as required 
• Attend all company and team meetings. 
• Participate in training sessions and product introductions with suppliers to effectively make educated recommendations to partners 
• Other duties as assigned 

Reporting Relationships:  

• Reports to Supervisor, Pricing 

Requirements:   

• 3 or more years of customer service experience required 
• Ability to successfully perform daily job responsibilities with direction from leadership 
• Resourceful attitude and the ability to find answers and solve problems 
• Team player who can manage multiple priorities while meeting deadlines 
• Demonstrated ability to collaborate cross functionally 
• Acute attention to detail required 
• Must be able to communicate effectively and professionally, both in writing and verbally 

Preferred:   

• 2+ years of telecommunications or equivalent industry experience preferred 
• RPM experience preferred 
• CableFinder experience preferred 
• Experience working with carrier/cable suppliers preferred