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Software Engineer, Full Stack - Agent Cockpit

Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers. We are looking to hire a Software Engineer to help transform our platform at Coinbase in supporting Coinbase’s goals of improving security, compliance, and cost. You will be joining an agile and tight-knit team that is focused on delivering value. We are seeking individuals who thrive in a continuous learning and high level of ownership environment.

What you’ll be doing (ie. job duties): 

  • Build new services to meet critical business needs using Golang, Typescript and React.
  • Support team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.
  • Work with engineers, security, designers, product managers and senior leadership to turn product and technical vision into a tangible roadmap every quarter.
  • Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.
  • Communicate across the company to technical and non-technical leaders with ease.
  • Work with teams and teammates across multiple time zones.

What we look for in you (ie. job requirements): 

  • You have at least 2+ years of experience in developing web services, web apps and shipping  features with web services , JavaScript and modern, component-based JS frameworks like React. 
  • You write high quality, well tested code to meet the needs of your customers.
  • You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.

Nice to haves:

  • Python
  • SaaS platform experience
  • AI/ML
  • Applications using OpenAI/ChatGPT
  • Experience in AWS, Kubernetes, Terraform, GitHub Actions or similar.

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