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Customer Due Diligence Strategic Advisory Lead

 This role is critical to ensure that the company complies with AML requirements and best practices pertaining to Customer Due Diligence (CDD) for retail and corporate onboarding as well as ongoing due diligence. This individual will assist the Global Head of CDD to set the global standards that the company utilizes for CDD, as well as work with various local team members such as MLROs to align on localized CDD requirements.

Job Responsibilities:

  • Assist the Global Head of CDD in the implementation of the global CDD related policy and program including, but not limited to the following:
  • Implementing the global CDD standards for retail and corporate services
  • Oversight of the global customer risk scoring methodology
  • Assist to revamp and improve ongoing due diligence processes including, but not limited to CDD triggers, CDD refresh, etc.
  • Advising/consulting local Compliance Officers and MLROs on operational impact of local requirements
  • Support Product, Customer Service, and other central teams to identify operational efficiencies and solutions to issues as they arise
  • Development and delivery of periodic reporting on KPIs, OKRs, project progress, etc. to management, Board, others as needed
  • Partnering with Product leadership to strategize global and local CDD enhancements
  • Provide leadership and mentoring to staff members throughout Compliance, developing skill sets and identifying key talent

Requirements:

  • 8+ years of CDD experience
  • CAMS, ACFCS or other industry leading certification
  • 2+ years of management experience
  • Knowledge and experience with global CDD requirements
  • Knowledge and experience with implementing customer risk scoring frameworks
  • Deep understanding of AML/CFT and sanctions risks
  • Knowledge of global licensing requirements related to financial services and crypto related business activities
  • Experience with complex beneficial ownership structures
  • Excellent communication, analytical, logical thinking, problem solving, and writing skills
  • Adaptable, open-minded, and comfortable to work in a fast-paced remote working environment

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